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Tag: REVE

REVE Chat Unveils Advanced Chatbots Features to Help Businesses Deliver Personalization at Scale

REVE Chat Unveils Advanced Chatbots Features to Help Businesses Deliver Personalization at Scale

Breaking News, Technology
REVE Chat, branded as the best live chat and customer engagement software, relaunches the chatbot platform with potential features that make it more intelligent and conversational. With the power to understand user intent and sentiment, the bot will add stars to the user experience. Businesses are increasingly leveraging chatbots to improve customer communication. However, most of the brands that deployed bots couldn’t deliver an excellent user experience. The newly added features will make the bot intelligent to figure out the actual context of user inputs and provide relevant responses that will improve bot performance. REVE Chat’s chatbot solution is ideal for enterprises, where they can build bots via visual builder and any kind of customization can be done based on business ...
REVE Chat Announces WhatsApp Business Channel Integration to Strengthen Its Omni channel Solution

REVE Chat Announces WhatsApp Business Channel Integration to Strengthen Its Omni channel Solution

Breaking News, Business
REVE Chat, the global provider of AI enabled omni channel customer engagement platforms, announced the integration with the WhatsApp Business channel to help businesses build personalized relationships and deliver top-notch customer support. REVE Chat platform also supports Live Chat, Chatbots, Facebook, Viber, Telegram etc. as customer engagement channels. WhatsApp is a popular messaging app with more than 2 billion active users. Now with REVE Chat, from the same dashboard, businesses can manage WhatsApp conversations along with other channels like web, Facebook, etc. On the REVE Chat platform, messages to a single WhatsApp Business number can be accessed through multiple agents, can route to different agents as well as managers can monitor the performance of their agents. M Rezaul ...