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Day: August 9, 2021

REVE Chat Announces WhatsApp Business Channel Integration to Strengthen Its Omni channel Solution

REVE Chat Announces WhatsApp Business Channel Integration to Strengthen Its Omni channel Solution

Breaking News, Business
REVE Chat, the global provider of AI enabled omni channel customer engagement platforms, announced the integration with the WhatsApp Business channel to help businesses build personalized relationships and deliver top-notch customer support. REVE Chat platform also supports Live Chat, Chatbots, Facebook, Viber, Telegram etc. as customer engagement channels. WhatsApp is a popular messaging app with more than 2 billion active users. Now with REVE Chat, from the same dashboard, businesses can manage WhatsApp conversations along with other channels like web, Facebook, etc. On the REVE Chat platform, messages to a single WhatsApp Business number can be accessed through multiple agents, can route to different agents as well as managers can monitor the performance of their agents. M Rezaul ...