e-commerce companies must deliver products within 5 days: Govt
The e-commerce companies will have to deliver products to the customers within five days if the payment is taken in advance.
However, the delivery time for faraway districts and rural areas is ten days after the advance payment, said a gazette notification of the government today.
The online merchants will have to hand over the products within 48 hours of the advance payment to delivery services and notify the customers via sms, email or phone calls. In the next 72 hours, the delivery men or companies will supply the items to the clients. For purchase with payment in advance, the e-commerce companies must have the displayed items ready to ship – either in their own stock or with the registered third party.
For essentials, the delivery time will be shorter than five days as the e-comme...