Business Archives - Page 10 of 98

Sep262025 by No Comments

Banglalink launches country’s first AI-powered Customer Support Platform

Banglalink, the country’s leading digital operator, has launched Bangladesh’s first AI-powered Complaint Management System in the telecom sector. This pioneering initiative marks a major milestone in Banglalink’s commitment to redefining service excellence through AI-driven innovation. The new system leverages advanced artificial intelligence to detect customer issues and guide complaint registration with minimal human intervention. By analyzing handset, SIM, and network status, it generates a self-diagnosis report for customers. If issues persist, the system prompts the customer to raise a complaint, which is then seamlessly transferred to a live agent for resolution. With additional categories soon to be included, this intelligent process ensures faster, smarter, and more accurat...

Sep252025 by No Comments

BRAC Bank’s Regional Meet reinforces compliance culture in the bank

Breaking News, Business

BRAC Bank hosted the Regional Compliance Meet 2025 to reinforce the principles of good governance, strengthen compliance practices, and ensure strict adherence to regulatory standards among its officials. More than 210 officials from 46 branches and sub-branches across two Regions, Premium Banking, SME Wing and Retail Sales, participated in the Compliance Meet on August 30, 2025, in Gulshan, Dhaka. The initiative underscores the bank’s commitment to regulatory adherence, ethical banking, enhanced compliance and good governance. The day-long programme featured interactive sessions, knowledge-based quizzes, and formal recognition of the most compliant branches, highlighting the importance of ownership and creating broader accountability in both regulatory directives and internal compli...

Sep252025 by No Comments

Airtel Launches ‘Airtel Gaming Arena’

Breaking News, Business

Airtel, the youth-centric brand of Robi Axiata PLC, has officially launched a national esports tournament, ‘Airtel Gaming Arena’, designed to energize and unite Bangladesh’s rapidly growing esports community. Alongside this, Airtel announced a strategic partnership with PUBG MOBILE, the country’s most popular mobile game. The announcements were made today during a press conference at Robi’s corporate office in Dhaka. Esports in Bangladesh has evolved beyond a casual pastime into a competitive arena for the youth. Recognizing this cultural shift, Airtel is stepping forward to actively support the gaming ecosystem. The Airtel Gaming Arena will serve as a formal national-level competitive platform, giving young gamers the opportunity to showcase their talent and compete at scale. As par...

Sep242025 by No Comments

Robi and Dhaka Bank launch co-branded Credit Card for Robi Elites

Breaking News, Business

Robi Axiata PLC and Dhaka Bank PLC have entered into a strategic partnership to launch a co-branded credit card designed exclusively for Robi’s Elite customers and employees. This premium offering aims to elevate lifestyle, travel, and financial experiences with unmatched convenience and rewards. The Memorandum of Understanding (MoU) was signed at Dhaka Bank’s head office by Md. Mostaque Ahmed, Deputy Managing Director & Chief Emerging Market Officer of Dhaka Bank, and Manik Lal Das, Director of Customer Value Solutions, Market Operations at Robi Axiata. Under this collaboration, cardholders will enjoy a range of premium benefits. The co-branded credit card will offer no annual fee for the first three years and provide up to three complimentary supplementary cards. Cardholders wi...

Sep222025 by No Comments

US-Bangla’s “Partner Retreat Maldives-2025” held with 300 agents

Breaking News, Business

US-Bangla Airlines has been a part of a unique record from September 19 to 21, 2025. Thousands of airlines around the world are supported by hundreds of thousands of travel agents. Airlines hold various summits with travel agents at various times. But there is no precedent in the world for a specific airline to hold a conference or summit with more than 300 travel agents from one country to another. US-Bangla Airlines has set that precedent. More than 300 travel agents from Bangladesh organized a three-day 'Partner Retreat Maldives-2025' at Sai Lagoon and Hard Rock on Crossroads Island in the Maldives, setting a world record. US-Bangla Airlines has organized a historic gathering of travel agents from all over the country, including the capital of Bangladesh, Dhaka, the port city of Chit...

Sep212025 by No Comments

JMI Group celebrates World Peace Day 2025 with festive activities

Breaking News, Business

The United Nations-declared ‘World Peace Day-2025’ was celebrated in the capital Dhaka with colorful arrangements. JMI Group, one of the leading companies in the pharmaceutical and medical equipment manufacturing sector of the country, has been celebrating the day with due dignity every year since 2008. Marking the celebration, the Founder and Managing Director of JMI Group, Md. Abdur Razzaq, inaugurated the peace rally by releasing balloons and white doves, symbols of peace, in front of the “Peace Stand” established at the Curzon Hall, University of Dhaka on Sunday morning. The rally began in front of Curzon Hall in University of Dhaka, circumambulated Doyel Chattor and ended at the Raju Bhaskarjya intersection. Following the rally, JMI Group organized a discussion session at the co...

Sep212025 by No Comments

Banglalink Certified as Bangladesh’s First Telco Top Employer 2025

Breaking News, Business

Banglalink, the country’s leading digital operator, has been officially certified as the first telecommunications company in Bangladesh to receive the Global Top Employer 2025 Certification from the Top Employers Institute. This international recognition reflects Banglalink’s commitment to building an exceptional workplace through world-class HR practices, talent development, and a people-first culture. It further strengthens the company’s position as a future-ready digital employer, aligned with its Employer Value Proposition (EVP) — Lead The Future. This EVP not only captures Banglalink’s futuristic ambitions but also underscores its focus on driving a positive, inclusive, and growth-oriented work environment. The Top Employers Institute, the global authority on HR excellence, cert...

Sep202025 by No Comments

FICCI Signs MoU with Mind Mapper for FICCI Leadership Academy

Breaking News, Business

The Foreign Investors’ Chamber of Commerce and Industry (FICCI) has entered into a partnership with Mind Mapper Bangladesh (MMB) to deliver leadership development programs under its flagship initiative, the FICCI Leadership Academy. The MoU was signed yesterday (18 Seotember) at the FICCI office by Ala Uddin Ahmad, Member of FICCI Board of Directors, and Ejazur Rahman, CEO of ISCEA Asia and Managing Director & Lead Coach of Mind Mapper Bangladesh, on behalf of their respective organizations. Through this partnership, Mind Mapper Bangladesh will serve as FICCI’s knowledge partner, helping design and deliver customized, and future-focused trainings that address market skill gaps and bring forward high-demand topics that equips Bangladesh’s workforce with the skills and insights nee...

Sep202025 by No Comments

BRAC Bank recognised as Sustainable SME Financier of the Year – Asia at Global SME Finance Awards

Breaking News, Business

BRAC Bank has been honoured as the Sustainable SME Financier of the Year – Asia at the prestigious Global SME Finance Awards 2025. Syed Abdul Momen, Additional Managing Director and Head of SME Banking, received the award on September 15, 2025, in Johannesburg, South Africa. BRAC Bank earned this recognition for its Water, Sanitation and Hygiene (WASH) financing programme. The bank, in collaboration with Water.org, has built a significant WASH portfolio, improving sanitation for more than 350,000 people and ensuring access to safe water for about 800,000 across the country, within the span of a year. Tareq Refat Ullah Khan, Managing Director and CEO of BRAC Bank, said: “This honour reinforces our commitment to building a sustainable future through innovative SME financing. We will...

Sep182025 by No Comments

City Bank and Guardian launch Bangladesh’s first insurance purchase via banking app

Breaking News, Business

For the first time in Bangladesh, City Bank customers can now purchase Guardian Life Insurance Limited policies directly through their own banking app, Citytouch. The new feature allows customers to browse products, buy policies instantly, and even submit claims—anytime, anywhere—through a single mobile application. This innovation showcases how banking and insurance can converge to deliver greater value, convenience, and financial security. Sheikh Rakibul Karim, FCA, Additional Managing Director and Acting CEO of Guardian said , “Making insurance simple is a challenge, but it’s vital to help people protect their lives and dreams. By integrating advanced technology and digital innovations, we are ensuring fast, reliable, and hassle-free services. This partnership empowers customers t...