Salesforce Launches Agentforce 3 to Solve the Biggest Blockers to Scaling AI Agents: Visibility and Control
Salesforce has announced Agentforce 3, a major upgrade to its digital labor platform aimed at eliminating the biggest blockers to scaling AI agents in enterprises: lack of visibility and control. As enterprise adoption of AI agents accelerates, Salesforce noted that many organizations struggle to see what agents are doing and cannot evolve them fast enough to maximize productivity.
Built on insights from thousands of deployments since its October 2024 launch, Agentforce 3 equips leaders to monitor, improve, and scale their AI workforce confidently, with new observability tools, native support for Model Context Protocol (MCP), and over 100 new prebuilt industry actions for faster deployment.
Customers using Agentforce have already reported measurable impacts, including Engine reducing...