MetLife Bangladesh launches “Smart Customer Portal”
Convenience and accessibility are two of the most important things a company can offer to improve customer experience. MetLife Bangladesh continues to enhance customers’ insurance experience with the launch of its new digital customer service platform titled “Smart Customer Portal”.
Smart Customer Portal allows customers to conveniently access their policy-related information anytime and from anywhere. The portal is available 24/7 and can be accessed from any device (desktops, laptops, mobile phones and tablets) with an internet connection.
All of the most enquired information that a customer needs about their insurance policies including policy status, policy maturity date and premium due date and more are available in the portal. In addition, it further enables customers to dow...