BRAC Bank launches state-of-the-art ‘Digital First’ branch on North Gulshan Avenue
BRAC Bank has enhanced its presence in Dhaka with the inauguration of a new branch on North Gulshan Avenue, designed to offer unmatched convenience and innovative services to its valued customers. As the bank's first 'Digital First' outlet, this branch reimagined a customer-centric model that blends personalised service with advanced technology.
The branch is equipped with several well-crafted digital solutions to make banking faster and efficient. Key features include a 'DIGI Box', a 24/7 digital delivery system for secure collection of cheques and cards, and an easy digital file-sharing service for seamless transfers. To enhance customer experience, the branch utilizes a matrix of QR codes that empower customers with ability to make complaints and give suggestions. A Queue Management ...