Allegation of passenger harassment by Emirates sparks concern
Allegations of passenger harassment by Emirates Airlines have come under scrutiny after a 71-year-old Bangladeshi-origin US citizen was reportedly denied wheelchair assistance and left standing for hours during her journey to New York, raising concerns over the airline’s passenger service standards despite its significant operations in Bangladesh.
Laila Hussain, who was travelling from Dhaka to JFK on July 10 via Emirates Flights (Ticket number 1767216423865) EK587 (seat 11 H) and EK 205 (seat 47C), was initially provided a wheelchair at Dhaka airport. However, upon landing at Dubai International Airport, despite informing the cabin crew of her inability to walk, she did not receive a wheelchair at the gate as promised, her family alleged.
Emirates ground staff reportedly instructed he...